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Thumbnail for Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

Benjamin, Susan, 1957-2008
"Whether you work for the proverbial 'boss from hell', manage an office packed with 'personalities', or juggle a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including: dealing with brutal bosses and contronta...
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Thumbnail for Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

Benjamin, Susan, 1957-2008
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Available: 1
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