Skip to main content
City of Melbourne Libraries

Filter results

Loading...

Search results

Showing 1 of 1
List view record 1: This is service design thinking : Basics, tools, casesList view anchor tag for record 1: This is service design thinking : Basics, tools, cases
Thumbnail for This is service design thinking : Basics, tools, cases

This is service design thinking : Basics, tools, cases

Stickdorn, Marc2012
Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, servic...
Clear current selections
items currently selected
View my active Pick list
0Items in my active Pick list