Skip to main content
City of Melbourne Libraries
Advanced search

BRN: 483515

Filter results

Showing 1 of 1
Thumbnail for Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into your best customers

Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into your best customers

Fleming, Noah2018
Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every ...
View availability
Place reservation
Available: 1
Copies: 1
Thumbnail for Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into your best customers

Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into your best customers

Fleming, Noah2018
Place reservation
View availability
Available: 1
Copies: 1
0