Skip to main content
City of Melbourne Libraries

Filter results

Loading...

Search results

Showing 1 of 1
List view record 1: Creating a customer service mindsetList view anchor tag for record 1: Creating a customer service mindset
Thumbnail for Creating a customer service mindset

Creating a customer service mindset

Scammell, Jaquie2018
Looks at the future of work, the importance of customer service and the effect of conscious leadership on the success of your organisation. It reveals how you can instil a customer service mindset throughout your organisation by teaching employees how to adopt a continuum of behaviours. The catch...
Clear current selections
items currently selected
View my active Pick list
0Items in my active Pick list