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City of Melbourne Libraries

Employee engagement for dummies

Kelleher, Bob2014
Book
Offers employers a guide to creating an engaging culture that attracts the best employees and that fosters high employee creativity, morale, and productivity.
Main title:
Employee engagement for dummies / by Bob Kelleher ; foreword by Wayne F. Cascio.
Imprint:
Hoboken : John Wiley & Sons, c2014.
Collation:
xii, 344 p. : ill. ; 24 cm.
Notes:
includes index.
Contents:
Partial contents: Machine generated contents note: About This Book -- Foolish Assumptions -- Icons Used in This Book -- Beyond the Book -- Where to Go from Here -- ch. 1 Basic Training: Employee Engagement Basics -- Say What? Defining Employee Engagement -- Engagement is not a "program" -- There is no "there": Engagement is a journey, not a destination -- Making It Happen: Driving Engagement -- Pick Me! Pick Me! Picking the Right People for Engagement -- Measure Twice, Cut Once: Measuring and Recognizing Engagement -- ch. 2 The Hard Sell: Making a Business Case for Employee Engagement -- What's the Big Deal? Why Employee Engagement Matters -- Grow your own: Cultivating customer satisfaction with employee engagement -- Profit margin: Driving profits with employee engagement -- Danger, Will Robinson! The Dangers of Disengagement -- Breeding Ground: Engagement Breeds Innovation (Or Is It the Other Way Around?) -- We Are the Champions: Finding and Developing Engagement Champions --
ISBN:
1118725794 (pbk)9781118725795 (pbk)
Dewey class:
658.314
Language:
English
BRN:
202971
LocationCollectionCall numberStatus/Desc
Library at the Dock-Business and ITBUSIN 658.314 KELLAvailable
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