Excuse me : the survival guide to modern business etiquette
Thomas, Rosanne J.2017
Book
In today's workplace, good manners matter more than ever. Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasingly open-plan workplaces and constant connectivity, and the chance that we'll unintentionally annoy or offend others increases exponentially. Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavioUr with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. The book untangles the nuances of: Meeting etiquette - Interview expectations - Proper office attire - Electronic manners - Privacy in tight spaces - Eye contact and nonverbal cues - Small talk - Business dining - Social media use - Working remotely and flexibly - And more. While the youngest employees might seem unruly, the oldest can seem rigid. Good manners create an atmosphere of respect, and smooth the way for everyone to succeed.
Main title:
Excuse me : the survival guide to modern business etiquette / Rosanne J. Thomas.
Author:
Thomas, Rosanne J., author
Imprint:
New York : AMACOM, American Management Association, [2017]©2017
Collation:
xv, 269 pages ; 22 cm.
Notes:
Includes bibliographical references (pages 241-253) and index.
Contents:
Respect : practicing the "platinum rule" -- Chapter two" social skills : putting your best foot forward -- Professional presence : getting it right -- Business behavior : combining proven strategies with 21st century expectations -- Business communication : making the connection -- Electronic communication : smart rules for smart devices -- Twitter, etc. : acing social media -- Business dining : observing the formalities -- New frontiers : future-proofing your career -- Conclusion.
ISBN:
9780814437919 (hardback)
Dewey class:
395.52
Language:
English
Subject:
BRN:
466414
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Library at the Dock | -Society | SOCIETY 395.52 THOM | On loan - Due: 25 Jun 2026 |