Customer service basics [efilm]
2014
Streaming Video
Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening.
Main title:
Author:
Work:
Imprint:
[San Francisco, California, USA] : Kanopy Streaming, 2014.
Collation:
1 online resource (1 video file, 14 min. 54 sec.) : digital, stereo., sound, color
Notes:
Originally produced by Library Video Network in 2010.Originally produced Towson, Md., Library Video Network, c2010.
System details:
Mode of access: World Wide Web.
Language:
English
BRN:
490274
Electronic access: