Managing difficult people : in a week
Cotton, David, 1955-2014
Book
The ability to manage difficult people successfully is crucial to anyone who wants to advance their career. Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.
Main title:
Managing difficult people : in a week / David Cotton.
Author:
Imprint:
London : Hodder & Stoughton, 2014, c2014.London : Hodder & Stoughton, 2014.©2014.
Collation:
121 pages : illustrations ; 20 cm.
Series title:
ISBN:
9781471800344
Dewey class:
658.3045
Language:
English
BRN:
14010
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Kathleen Syme Carlton | -Business and IT | BUSIN 658.3045 COTT | Available |