Key performance indicators : developing, implementing, and using winning KPIs
Parmenter, David2010
Book
By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded second edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, and includes an abundance of implementation tools.
Main title:
Author:
Edition:
2nd ed.
Imprint:
Hoboken, N.J. : Wiley, 2010.
Collation:
xix, 299 p. : ill. ; 24 cm.
Notes:
Includes bibliographical references and index.
Contents:
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small to medium enterprises and not for profit organizations -- Implementation lessons.
ISBN:
9780470545157
Dewey class:
658.4013
Language:
English
BRN:
108537
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Library at the Dock | -Business and IT | BUSIN 658.4013 PARM | Available |