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Getting past no : negotiating in difficult situations

Ury, William1993
Book
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? The author offers a proven breakthrough strategy for turning adversaries into negotiating partners.
Author:
Ury, William, author
Edition:
Revised edition.
Imprint:
New York : Bantam Books, [2007]©2007
Collation:
xv, 189 pages ; 21 cm.
Notes:
Includes bibliographical references.
ISBN:
9780553371314 (paperback)
Dewey class:
158.5
Language:
English
Subject:
BRN:
509585
LocationCollectionCall numberStatus/Desc
Library at the Dock-HealthHEALTH 158.5 URYAvailable
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