Guide to decision-making : getting it more right than wrong
Drummond, Helga2012
Book
We make decisions, and these decisions make us and our organisations. And in theory, decision-making should be easy: a problem is identified, the decision-makers generate solutions, and choose the optimal one, and powerful mathematical tools are available to facilitate the task. Yet if it is all so simple why do organisations, both private and public sector, keep making mistakes, the results of which are borne by shareholders, employees, taxpayers and ultimately society at large? This guide to decision making, by leading decision science academic Helga Drummond, aims to improve decision-making in organisations. It explores how and why decisions go awry in the first place, and offers practical advice on what decision-makers can do to counter the psychological, social and other forces that can undermine individual judgment and pull organisations off course. Full of examples of good and bad decision-making from around the world, it will make readers think more clearly about decisions big and small.
Main title:
Guide to decision-making : getting it more right than wrong / Helga Drummond.
Author:
Imprint:
London : The Economist, 2012.
Collation:
xi, 208 p. ; 22 cm.
Notes:
Includes bibliographical references and index.
Contents:
1.Illusions of control: the confidence trap -- 2.Blinkered vision: the judgment trap -- 3.Ghosts and shadows: where is reality? -- 4.Gorilla in the room: information and decision-making -- 5.Conspiracies of optimism: group dynamics -- 6.Shifting tides: power and politics in decision-making -- 7.Predictable surprises -- 8.The march of folly: the escalation trap -- 9.Decisionless decisions: the continuity trap -- 10.Risk a little, gain a lot: options thinking.
ISBN:
9781846683756
Dewey class:
658.403
Language:
English
Added title:
BRN:
189713
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Library at the Dock | -Business and IT | BUSIN 658.403 DRUM | Available |