Skip to main content
City of Melbourne Libraries

Applied empathy : the new language of leadership

Ventura, Michael P.2019
Book
Michael Ventura, entrepreneur and CEO of award-winning strategy and design practice Sub Rosa, shares how empathy - the ability to see the world through someone else's eyes - could be what your business needs to innovate, connect, and grow. Having built his career working with iconic brands and institutions such as Google and Nike, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It's not about pity or sympathy either. It's about understanding - your consumers, your colleagues, and yourself - and it's a direct path to powerful leadership. As such, APPLIED EMPATHY presents real strategies on how to make lasting connections and evolve your business internally as well as externally. This ground-breaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today's ever-evolving marketplace. If you want to connect to the people you work with and for, you first have to understand them.
Author:
Imprint:
London : Hodder, 2019.©2019
Collation:
vii, 243 pages ; 20 cm
Notes:
Includes index.
Contents:
Introduction -- The way in -- The seven faces of empathy -- Connecting to your whole self -- Showing up -- Timeless empathy -- Our role in context -- Ritual creates reality -- Encouraging empathy.
ISBN:
9781501182853 (hbk)9781501182853 (hardback)97815293782389781529378238 (paperback)
Dewey class:
658.4092658.4
Language:
English
BRN:
544021
LocationCollectionCall numberStatus/Desc
City Library-Business and ITBUSIN 658.4 VENTAvailable
Clear current selections
items currently selected
View my active Pick list
0Items in my active Pick list