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City of Melbourne Libraries

Effective Communication Skills. Episode 14 Differences, Disagreement, and Control Talk [eFilm]

2025
Streaming Video

Total copies: 1

Available: 0

Understand what happens when control talk - the mode we use to influence or persuade - powers the conversation. Learn the difference between the light control that may well be useful in certain situations and the heavy control, driven by intense negative emotions, that rarely contributes to a positive outcome.
Author:
Imprint:
The Great Courses, 2011.[San Francisco, California, USA] : Kanopy Streaming, 2025.
Collation:
1 online resource (streaming video file) (28 minutes): digital, .flv file, sound
Notes:
Title from title frames.FilmIn Process Record.Originally produced by The Great Courses in 2011.
Performers:
Dalton Kehoe
System details:
Mode of access: World Wide Web.
Language:
English
BRN:
860538
Electronic access:
LocationCollectionCall numberStatus/Desc
eLibrary*eFilmClick the stream eFilm link above (Set: 04 Aug 2025)
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