Communication skills in interpersonal relations
2005 - 2014
Work
Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is the key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strategies for effective communication.
Main title:
Communication skills in interpersonal relations
Date Published:
2005 - 2014
Language:
English
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