Your loans will be automatically extended for another 3 weeks, providing:

- no one else has reserved the item, and 

- it is not the fourth the item is being renewed

If you have exceptional circumstances and cannot return your loans on time,

please contact us during opening hours on 1800 695 427

1. Go to : https://librarysearch.melbourne.vic.gov.au/cgi-bin/spydus.exe/MSGTRN/wPAC/HOME

2. Use your library card number and password to log into your account

3. Click your name in the top right

4. Select “current loans” from the drop-down menu

6. Tick the items you want to renew > Click "renew all" or "renew selections"

To renew your membership, please follow the instructions below :

1. Go to : https://librarysearch.melbourne.vic.gov.au/cgi-bin/spydus.exe/MSGTRN/wPAC/HOME

2. Use your library card number and password to log into your account

3. Click your name in the top right

4. Select “personal details” from the drop-down menu

5. Update your address and any other contact details

6. Scroll to the bottom of the page > Tick the "renew your membership" box (if it appears)

7. Type your password and then click "Update"

This error may occur where there is an ampersand "&" or special characters in your password

Please try resetting your password, making sure to use letters and numbers in your new password

Then try to login to renew your membership

If this fails, please contact us to reset your password

Upon joining, you will have received an address confirmation email from City of Melbourne Libraries

Please hit the "confirm" button in that email to validate your email address

If you have not received that email, please contact us

If you have not validated your "online only" membership using the verification code sent to you in the mail and :

- it is more than 3 months since joining, we will need to resign your account

- it is less than 3 months since joining, we may be able to resend the validation code

Please contact us to resolve this issue

Please check that you are using the correct library card number and password

Sometimes the passwords/usernames saved by your device can be incorrect

Please make sure to clear any saved fields and manually enter your credentials

If you have forgotten your password/PIN, you can reset it using the following link :

https://librarysearch.melbourne.vic.gov.au/cgi-bin/spydus.exe/PGM/WPAC/CCOPT/RPWD/1