Subject: This report constitutes the detailed findings of the research project undertaken by Swinburne University into the establishment of the Carlton Community Lifelong Learning Hub. The first two sections describe in detail the processes which were undertaken and the steps involved in putting into place the governance structures and regulatory framework by which the Hub could safely, legally and effectively operate. The next section details the primary research which was carried out with residents and other stakeholders in order to ascertain the educational backgrounds, learning needs, opportunities and barriers which affect residents’ opportunities to participate in lifelong learning -- EXECUTIVE SUMMARY.